Privacy Policy

1. Introduction

Sam Brothers Infosystem ("we," "our," or "us") operates the Pathix Blood Test Report Management System ("the Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Name and contact information (email address, phone number)
Company or organization name
Billing and payment information
Device information and license details

2.2 Usage Data

We may collect information about how the Service is accessed and used, including:

Application usage statistics
Error logs and diagnostic data
License activation and renewal information

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our Service
To process your license purchase and renewal
To notify you about changes to our Service
To provide customer support
To monitor the usage of our Service
To detect, prevent and address technical issues

4. Data Storage and Security

Your data security is important to us. We implement appropriate technical and organizational measures to protect your personal information:

Data encryption for sensitive information
Secure storage of user credentials
Regular security audits and updates
Access controls and authentication mechanisms

For offline versions, data is stored locally on your device. For cloud versions, data is stored on secure servers with regular backups.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and safety
With service providers who assist in operating our Service (under strict confidentiality agreements)

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal information
Object to processing of your personal information
Request data portability
Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@sbinfosystem.com
Phone: +91 7007500140
Company: Sam Brothers Infosystem